No title needed.

Sometimes I really hate my job. I know I should be a representative of the hotel, but sometimes I would like to scream out loud to the clients that are yelling at me that IT'S NOT MY FAULT! And it doesn't matter how much I apologize, to them I'm still the one to blame. Bloody hell. And what kind of authority do I have when they refuse to pay? It's their right I guess. But what most of the earth doesn't understand that I'm the one that gets the shit thrown at me all the time and I'm the one who goes home with my mood in the gutters somewhere. I know that they dislike the work-me not the real me, but it hurts nevertheless.